Role & Responsibilities
- Handle customer queries through live chat and written communication only.
- Provide accurate and timely resolutions to customer issues.
- Maintain and update customer information in CRM systems.
- Ensure high-quality customer experience and adherence to SLAs.
- Follow company policies, data security, and process guidelines.
Eligibility Criteria
- Qualification: Any Graduate.
- Experience: Freshers can apply.
- English Communication: Versant Level 4 or above (Mandatory).
- Typing Speed: 25-30 WPM with good accuracy.
Job Types: Full-time, Permanent, Fresher
Pay: ?8,000.00 - ?13,000.00 per month
Work Location: In person
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