Customer Support Associate (csa)

Year    GJ, IN, India

Job Description

- Attend to customer queries (Call & messages) and resolve them.

- Guide users in bookings, subscriptions & product purchase from the application

- Call registered users to guide them in using the tools of the app

- Call user using App service for feedback ad guide them in using new features

- Monitor & execute product orders, dispatch and post delivery follow up

- Identify the tools requiring assistance & difficulties faced by the user and share user feedback with team to improve user experience

- Get application feedback

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,429.25 - ₹17,450.42 per month

Benefits:

Paid sick time Paid time off
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4100922
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    GJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year