- Attend to customer queries (Call & messages) and resolve them.
- Guide users in bookings, subscriptions & product purchase from the application
- Call registered users to guide them in using the tools of the app
- Call user using App service for feedback ad guide them in using new features
- Monitor & execute product orders, dispatch and post delivery follow up
- Identify the tools requiring assistance & difficulties faced by the user and share user feedback with team to improve user experience
- Get application feedback
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,429.25 - ₹17,450.42 per month
Benefits:
Paid sick time
Paid time off
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
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