Communicate with customers professionally through email and phone
Share timely updates on shipment status and next steps
Coordinate with warehouses to schedule or reschedule delivery appointments
Work closely with the internal operations team for shipment details and follow through
Keep trackers reports and records updated and organized
Solve customer issues with care urgency and clear communication
Maintain long term trust by providing excellent service
Who Can Apply
Experience in customer service BPO client coordination or logistics support
Fluent in English with strong phone and email communication
Confident multitasker with a sense of ownership and attention to detail
Comfortable with Google Sheets or Excel
Reliable internet connection and quiet home setup
Willing to work rotating US shifts (CST EST PST).
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Work from home
Application Deadline: 28/07/2025
Expected Start Date: 01/08/2025
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