Customer Support Analyst
Job Description
We are hiring with our client in Chandigarh Location.
Position: Customer Support Analyst
Location: Chandigarh
Qualification: Only Graduated
Work Mode: Only from Office
Interview Type: Face to Face Walk-in Only
:
-Review customer service notes
-Check status of services on account in diagnostic tools
-Take appropriate steps to resolve customer\'s problems
-Troubleshoot technical issues related to customers services
-Communicate effectively and close the loop with clients in case of observations
-Update status in internal as well as client tools
-Meet process expectations with high quality standards and adherence to SLAs
Minimum Qualifications
-Graduate either Fresher/Experienced
-Good communication and interpersonal skills
-Ability to quickly and efficiently assimilate process knowledge
-Professional in conduct/behaviour, appearance and communication
-Understanding of web technology and cable setup
-Reliability in terms of attendance and timing
-Flexible for 24x7 shifts
-Should not have any commitments part time courses, tuitions, etc. that hamper work performance
Preferred Qualifications
-Basic knowledge of excel
-Experience in troubleshooting related process
-Ability to analyse information and evaluate results to choose the best solution and solve problems
-Good documentation skills
Interested candidate share resume on gaurav.singh@ditinustechnology.com or WhatsApp me on 6284290658.
Expertia AI Technologies
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3185877
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Rs.23000 per month
-
Employment StatusPermanent
-
Job LocationChandigarh, India
-
EducationNot mentioned
-
ExperienceYear