Job Description

Key Responsibilities:

Handle inbound and outbound customer calls professionally Respond to customer queries via phone, email, or chat Resolve customer complaints and issues in a timely manner Maintain accurate records of customer interactions Provide product/service information clearly to customers Escalate unresolved issues to the concerned department Follow company policies and customer handling standards Ensure customer satisfaction and retention

Required Skills & Qualifications:

Any degree (Freshers can apply) Good communication skills in English and local language Basic computer knowledge (MS Office, CRM tools preferred) Strong problem-solving and listening skills Ability to handle customers patiently and professionally

Experience:

0-2 years of experience in customer support or related field Freshers are welcome
Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person