Customer Success Team Internship In Noida At Next Education India Private Limited

Year    Noida, Uttar Pradesh, India

Job Description


About Next Education India Private Limited

Next Education, a K-12-focused technology-based education solutions firm, has created innovative solutions that make teaching easy, engaging, and effective. Its leading products, such as TeachNext, LearnNext, MathsLab, ScienceLab, and English Lab, are used in over 12,000+ schools across the country, transforming the lives of more than 12 million students. Next Education products are mapped to cover CBSE, ICSE, and 29 state boards in 7 major Indian languages.

Activity on Internshala

Hiring since May 2023

2 opportunities posted

About the internship

Selected intern\'s day-to-day responsibilities include:

1. Connecting with the clients and resolving their queries on time through calls, chats, email remote desk, etc.
2. Resolving tickets generated by the clients for their technical requests and problems to maintain productivity
3. Keeping tracking the user tickets and resolutions
4. Assisting with a variety of internal projects aimed at improving the product and user experience for our customers and/or improving the efficiency of the team

Required Skills:

1. Excellent problem-solving and troubleshooting skills
2. Excellent communication skills
3. Must have a problem-solving and process-improving mindset
4. Basic knowledge of HTML and CSS would be an added advantage
5. Must have excellent knowledge of Microsoft Office (Word, Excel, etc) and Google Suite
6. Typing speed of 35 words per minute

Skill(s) required

CSS Effective Communication HTML MS-Excel

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 23rd Jun\'23 and 28th Jul\'23

3. are available for duration of 6 months

4. are from or open to relocate to Noida and neighboring cities

5. have relevant skills and interests

  • Women wanting to start/restart their career can also apply.
Perks

Certificate Letter of recommendation Flexible work hours

Number of openings

10

Internshala

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Job Detail

  • Job Id
    JD3103943
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.15000 per month
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year