Customer Success Representative
Job Description
Maintain relationships with customers assigned to them by the Customer Success Manager. Monitor assigned customer activity related to the product or services they have subscribed to or purchased. Aid assigned customers through onboarding, implementation, and training sessions as instructed by the CSM. Monitor adoption rate, retention rate, customer satisfaction scores, churn rates, and other relevant metrics determined by the CSM. Perpetually maintain efficient internal and external communications in a customer-goal-oriented manner.
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹467,447.01 - ₹1,832,442.05 per year
Benefits:
Provident Fund
Work Location: In person
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Job Detail
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Job IdJD4670154
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear