Job Description

Requirements:

Candidates having exposure to the IT industry will be preferred. Past experience in working with Advanced Excel and in making powerful presentations will be a plus. We welcome candidates with a range of degrees and backgrounds, though sustained success with a significant volume of analytic and quantitative coursework is required. Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science, Applied Mathematics, Statistics or Econometrics will be entertained.

Roles:

1. Developing and managing client portfolios.

2. Analyzing customer data to improve customer experience.

3. Hold product demonstrations for customers & improve onboarding processes.

4. Mediate between clients and the organization to achieve end goals.

5. Handling and resolving customer requests and complaints.

6. Minimize customer churn to increase customer retention.

Job Type: Full-time

Pay: ?30,000.00 - ?45,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Application Question(s):

What's your current CTC? We're hiring on immediate basis, can you join us immediately?
Experience:

Customer support: 1 year (Required) Client servicing: 1 year (Required)
Location:

Gurugram, Haryana (Required)
Work Location: In person

Application Deadline: 05/07/2025