Job Description

Position

- Customer success Executive

Exp

- Freshers-2 yrs

Notice Period

- Immediate joiner-30 days

Working days/Timing

- 5 days

Skills

- Should be open to travel upto 25%, Sales, tech products to support client demos

Job Overview:

We are looking for a proactive and customer-focused

Customer Success Executive

to join our team. The ideal candidate will be responsible for building strong client relationships, supporting product demonstrations, and ensuring a seamless customer experience. This role requires a blend of communication, coordination, and basic understanding of tech or software products.

Key Responsibilities:

Build and maintain strong, long-lasting customer relationships. Conduct client onboarding sessions and deliver product demonstrations. Understand customer needs and provide appropriate solutions using our tech products. Collaborate with internal teams (sales, product, support) to ensure smooth service delivery. Identify opportunities to upsell or cross-sell products and contribute to revenue growth. Track customer issues and ensure timely resolution. Travel up to 25% for client meetings, demos, and on-site support when required.

Required Skills & Qualifications:

Bachelor's degree in any discipline. 0-2 years of experience in Customer Success, Sales, or related roles (freshers welcome). Good communication and interpersonal skills. Ability to understand and explain tech products to clients. Positive attitude, problem-solving skills, and customer-centric approach. * Willingness to travel as needed (up to 25%).