Job Description

We are seeking a high-energy, sharp, and driven professional with 1-2 years of experience in Customer Success, ERP implementation, client coordination, or functional consultancy. This is

not a conventional support role

. The position requires strong ownership, exceptional follow-up discipline, and the ability to proactively drive tasks to completion while coordinating with multiple internal and external stakeholders. The ideal candidate is confident, presentable, a fast learner, and highly execution-focused, with a strong interest in ERP/software onboarding and implementation.

Key Responsibilities

Act as the primary coordination point between clients, internal teams (product, tech, operations), and management Drive ERP/software onboarding and implementation activities end-to-end Ensure timely follow-ups on all open items, action points, and dependencies (non-negotiable responsibility) Manage client expectations, timelines, and deliverables effectively Conduct regular status updates, prepare project reports, and share progress with stakeholders Understand ERP workflows, modules, and business processes to support smooth implementation Identify risks, bottlenecks, and delays, and proactively push for resolution Maintain accurate documentation, trackers, and implementation records
Required Skills & Competencies

1. Excellent Follow-Up Skills

Strong discipline in follow-ups and closure of tasks Persistent, proactive, and outcome-driven Ability to track multiple action items and ensure nothing slips
2. Strong Communication Skills

Fluent in English (written and verbal) Confident in client-facing discussions and meetings Ability to draft professional emails, reports, and project updates
3. ERP & Technical Aptitude

Working knowledge of MS Excel Ability to quickly learn ERP workflows, modules, and process. Strong self-learning ability and effective use of online resources and Google search
4. Coordination & Accountability

Proven experience coordinating with multiple teams and stakeholders Strong sense of ownership and accountability Ability to "get things done" in a fast-paced environment
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹21,000.00 per month

Benefits:

Health insurance
Ability to commute/relocate:

Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Work Location: In person