Choira Musictech is an innovative music technology startup at the forefront of combining music, AI, and digital experiences. We are looking for a dynamic Customer Success Executive to help grow our client base, generate high-quality leads, and build strong, lasting relationships.
Role Overview:
The Customer Success Executive will be responsible for generating and nurturing leads, collaborating closely with the marketing and social media teams, and ensuring clients have a seamless experience. This role is ideal for someone with over 2 years of experience in sales, business development, or customer success, who thrives in a fast-paced startup environment and enjoys working cross-functionally.
Key Responsibilities:
? Generate, qualify, and manage leads from multiple platforms including LinkedIn, social
media, email campaigns, and other digital channels.
? Collaborate with the marketing and social media teams to create campaigns that drive
lead generation and engagement.
? Nurture relationships with prospective clients to convert leads into long-term customers.
? Track, analyze, and report lead generation performance, and suggest improvements for
conversion optimization.
? Support the sales team by providing insights and data on potential clients and market
trends.
? Ensure timely follow-ups and maintain strong communication with leads and clients.
? Maintain and update CRM with accurate lead and client information.
? Assist in creating customer success strategies that enhance client satisfaction and
retention.
Requirements:
? Minimum 2 years of experience in sales, customer success, or business development.
? Proven track record of generating leads and achieving sales targets.
? Strong communication, interpersonal, and negotiation skills.
? Familiarity with CRM tools, lead generation platforms, and digital marketing channels.
? Self-motivated, proactive, and capable of working in a dynamic startup environment.
? Ability to collaborate effectively with marketing and social media teams
Job Types: Full-time, Permanent
Pay: ₹400,000.00 - ₹450,000.00 per year
Work Location: In person
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