Responsibilities -
Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact.
Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions.
Client Retention: Develop trust-based relationships that foster long-term engagement and renewals.
Campaign Updates: Provide regular performance updates, insights, and next steps to clients.
Internal Collaboration: Work closely with outreach, operations, and strategy teams to ensure campaign quality and timeliness.
Feedback Loop: Gather and relay client feedback to internal teams for continuous service improvement.
Requirements -
1-3 years of experience in client success, account management, or client-facing roles (preferably in marketing or SaaS).
Excellent communication and interpersonal skills.
Problem-solving mindset with a client-first approach.
Job Type: Full-time
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.