Make Outbound calls to potential & existing customers.
Handle inbound calls & respond to customer inquiries.
Foster client engagement & product usage.
Customer concerns need to be handled & make sure to follow up on the same to resolve.
Fostering healthy client relationships.
Upsell & cross-sell.
Retention & churn reduction.
Conduct demo sessions for clients.
Requirements:
. Minimum 1 - 2 Years of experience in Similar role
?Graduate with excellent and pleasing communication skills both verbal & written.
?Interpersonal skills.
?Ability to manage work assignments responsibly and efficiently.
?Capability to handle sales & service pressure while maintaining professionalism.
?She/He should be a conflict resolver & decision-maker.
?A Growth mindset, open to learning and development
?Good listening skills and the ability to engage with clients effectively.
Negotiation Skills
Language Preference: - English and Hindi
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Paid sick time
Work Location: In person
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