Job Description

Job Title:

Customer Success Executive

Gender Preference:

Female

Experience Required:

1-2 Years

Salary:

?20,000 - ?25,000/month

Job Type:

Full-Time

Job Summary:

We are seeking a highly professional and target-oriented

Customer Success Executive

to manage and nurture client relationships. The ideal candidate should have strong English communication skills, be well-versed in customer relationship management, and have hands-on experience with Excel and PowerPoint.

Key Responsibilities:

Serve as the primary point of contact for assigned clients. Understand client needs and ensure successful product/service adoption. Address customer concerns promptly and professionally. Prepare and deliver presentations and reports using Excel and PowerPoint. Collaborate with internal teams to ensure customer satisfaction and retention. Achieve monthly/quarterly customer success KPIs and targets.

Requirements:

1-2 years of experience in a Customer Success or Client Relationship role. Excellent verbal and written communication skills in English. Strong knowledge of Microsoft Excel and PowerPoint. Goal-driven, highly professional, and customer-centric mindset. Ability to manage multiple clients and prioritize tasks effectively.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Work from home
Schedule:

Day shift
Experience:

crm: 1 year (Required)
Work Location: Remote