Job Description

We are an innovative BPO & IT outsourcing solutions provider catering to diverse industries. Our Client is to revolutionize

quick commerce for baby products

.

Join Our Team!

Customer Success Associate

Bangalore

We're seeking a talented Customer Success Associate to join our dynamic team in Bangalore! As a key member of our customer-facing team, you'll be the voice of our customers, ensuring seamless experiences and driving retention.

Role :

- Build strong relationships with customers and understand their needs

- Resolve customer issues promptly and efficiently

- Collaborate with internal teams to deliver exceptional customer experiences

- Identify opportunities to upsell and expand customer relationships

- Contribute to the growth of our customer success strategy

Requirements

:

- 1-4 years of experience in Customer Success/Support

- Excellent communication and problem-solving skills

- Empathy, patience, and passion for creating delightful customer experiences

- Proficiency in Kannada language is a must

- Experience in startups, e-commerce, or consumer tech is a plus

- Looking for Immediate Joiner and flexible to work in Startup environment

Why Join Us?

- Work directly with the founding team in a high-energy startup environment

- Opportunities for growth and professional development

- Collaborative and dynamic work culture

Apply Now!

If you're passionate about delivering exceptional customer experiences, we'd love to hear from you!

Job Type: Full-time

Pay: ₹350,000.00 - ₹450,000.00 per year

Work Location: In person