Job Description

Job Title:

Customer Success Specialist (Entry Level)

Location:

[Gurugram]

Job Type:

Full-Time

Experience:

0-1 Year

About Us:

Oodles Technologies is a leading Information Technology & Consulting firm, committed to enhancing the value of enterprises through cutting-edge technology solutions.

We are looking for a proactive and motivated

Customer Success Expert

to join our dynamic team.

Key Responsibilities:

- Market Research:

Conduct in-depth market research to identify potential clients, emerging trends, and opportunities across international markets.

- Prospecting and Lead Generation:

Proactively generate new sales opportunities through various channels, including

bidding

platforms (Upwork, PPH, Freelancer, etc.), Apollo, LinkedIn, and networking.

- Client Relationship Management:

Build and nurture strong relationships with clients, understanding their business needs and offering tailored solutions.

- Sales Presentations:

Develop and deliver engaging presentations to showcase our products/services, highlighting their value to potential clients.

- Targets and Reporting:

Work towards meeting and exceeding monthly and quarterly sales targets. Provide regular reports on progress and strategies.

-

Negotiation and Closing:

Lead negotiations, address client concerns, and close deals to achieve sales targets.

Key Skills and Qualifications:

- Bachelor's degree (Preferably in Btech/BSc/BCA)

- Familiarity with

lead generation

techniques and

sales processes

, preferably within the IT industry.

- Strong understanding of IT products/services and current market trends.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to work independently and as part of a collaborative team.

- Adaptable to a fast-paced and dynamic work environment.

- Proficiency in Software Development, IT Skills is a plus.

- Experience with CRM tools and sales software is advantageous.

Job Types: Full-time, Permanent, Fresher

Pay: ?16,131.52 - ?30,000.00 per month

Benefits:

Flexible schedule Internet reimbursement Provident Fund
Schedule:

Day shift Fixed shift Monday to Friday Morning shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person