Customer Success Executive Female

Year    MH, IN, India

Job Description

Company Profile :



KDM Telecom Solutions Pvt. Ltd. was founded in 2011. It operates as a manufacturer, wholesaler, and importer of mobile accessories and gadgets.
Initially, KDM embarked on its journey in this industry through a wholesale channel model. However, as the landscape of mobile phones evolved with the advent of smart technology, KDM expanded its business model to include a channel network platform. Consequently, it established a robust network of dealers and distributors to cater to the changing needs of the market

JD:



Conducting customer satisfaction surveys to understand what areas of the company's services need improvements

Dealing with customer issues and churning out an easy-to-follow solution

Helping customers choose the right product for their requirements and budget

Handling customer concerns and complaints in a timely manner

Informing customers of upcoming promotions or deals

Establishing a positive rapport with all clients and customers in person or via phone

Forming reports based on customer satisfaction statistics and helping their team to develop new skills

Fixing appointments based on the availability of customers and clients

Interacting with customers to ensure they have a desirable and shareable experience

Company Website

: www.kdmindia.in

Location

: Mumbai (Mumbai Central)

Only Female Candidates



Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Experience:

total work: 4 years (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4565690
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year