KDM Telecom Solutions Pvt. Ltd. was founded in 2011. It operates as a manufacturer, wholesaler, and importer of mobile accessories and gadgets.
Initially, KDM embarked on its journey in this industry through a wholesale channel model. However, as the landscape of mobile phones evolved with the advent of smart technology, KDM expanded its business model to include a channel network platform. Consequently, it established a robust network of dealers and distributors to cater to the changing needs of the market
JD:
Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
Dealing with customer issues and churning out an easy-to-follow solution
Helping customers choose the right product for their requirements and budget
Handling customer concerns and complaints in a timely manner
Informing customers of upcoming promotions or deals
Establishing a positive rapport with all clients and customers in person or via phone
Forming reports based on customer satisfaction statistics and helping their team to develop new skills
Fixing appointments based on the availability of customers and clients
Interacting with customers to ensure they have a desirable and shareable experience
Company Website
: www.kdmindia.in
Location
: Mumbai (Mumbai Central)
Only Female Candidates
Job Type: Full-time
Pay: ₹300,000.00 - ₹400,000.00 per year
Experience:
total work: 4 years (Preferred)
Work Location: In person
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