Develop an intimate understanding of your customers businesses. * Develop a network of champions within each account through education, coaching and strong influencing skills. * Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user lifecycle journey. * Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals. * Be an expert on trends and best practices for digital marketing and analytics. * Enlighten our customers with insights garnered from their own data and industry trends. * Ensure customers get maximum value from customer engagement by leveraging full platform functionality. * Handle customer concerns with confidence, putting them at ease. * Generate Case Studies, Testimonials & PR from customers opportunities. * Learn best of the marketing technologies and concepts. * Opportunity to work with diverse of clients in diverse industries and learn their marketing concepts. * Represent on behalf of customers/company at different forums/webinars. Qualifications * MBA in Marketing is a plus. * Internship experience in digital marketing, customer centric role is a plus. * Strong attention to detail, dedicated work ethic, organized, and strong communication skills desired. * Ability to work with cross-functional teams. * Strong project management and time management skills. * Ability to identify and implement process improvements. * Strong problem-solving skills - diagnosis, root-cause assessment, option evaluation and resolution. * Ability to communicate clearly and strategically with clients, team members, and the marketplace. * Ability to respond quickly to critical issues and roadblock. * Good communication skills (Written/Oral). * Excellent presentation skills
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