Customer Success Associate

Year    MH, IN, India

Job Description

About the Role:
We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support teams For Voice Process. Whether you're a fresher or an experienced professional, if you
have excellent communication skills and a passion for customer service, we'd love to hear from you!
Position: Sales / Insurance Advisory / Customer Support
Roles and responsibilities:
? working effectively in a fast-paced environment
? Using assigned software and tools to manage customer interactions and data
? Adhering to company policies and procedures
? Maintaining a professional and courteous demeanor at all times
? Providing information about insurance products
? Processing insurance applications or claims
? Answering customer questions about insurance policies
? Handling inbound and outbound calls (depending on LOB)
? Answering customer inquiries and resolving issues related to sales, insurance, or
general product/service information
? Providing accurate and timely information to customers
? Troubleshooting problems and guiding customers through solutions ? Maintaining records of customer interactions
? Escalating unresolved issues to the appropriate department
What We Offer: Salary:
Location: Pune, Maharashtra
Qualifications: Graduate in any field
Interview schedule: Monday to Saturday, 10 AM to 5 PM

Fresher 25,000 CTC & Experience up to ₹40,000 CTC (based on last on last drawn) Incentives.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4885834
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year