Customer Success Associate

Year    MH, IN, India

Job Description

: Customer Success Associate



Location:

Pune

Freshers:

?20,000 - ?25,000 CTC

Experienced:

Up to ?31,000 CTC

Plus Attractive Incentives


Experience:

Fresher / Experienced (Both can apply)

Working Days:

6 days/week (8-hour shift + 1-hour break)

Shifts:



Male:

Rotational shifts (24x7)

Female:

Fixed day shift

About the Role



We are hiring enthusiastic and customer-driven

Customer Success Associates

for our outbound domestic insurance process. The role involves engaging with potential customers, understanding their insurance needs, and recommending suitable products while ensuring a positive customer experience.

Roles & Responsibilities



Handle outbound calls to potential customers for domestic insurance products. Explain insurance plans, features, benefits, and pricing clearly and professionally. Understand customer requirements and offer suitable insurance solutions. Build rapport and ensure excellent customer experience during every interaction. Meet assigned sales, service, and productivity targets. Maintain accurate CRM updates, call logs, and follow-up records. Stay updated with product knowledge, guidelines, and insurance regulations. Ensure compliance with quality standards and company policies.

Requirements



Graduate in any discipline. Freshers and experienced candidates can apply. Preferred: 1 year of experience in

insurance, sales, or customer service

. Excellent communication and convincing skills. Customer-focused approach with strong problem-solving ability. Basic computer knowledge and ability to maintain CRM records. Willingness to work in rotational shifts (for males).

Benefits



Competitive CTC with performance-based incentives. Opportunity to grow in the insurance and customer success domain. Supportive team environment and training support.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per year

Benefits:

Health insurance
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4804498
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year