Job Description

Roles and responsibilities:
? working effectively in a fast-paced environment
?Using assigned software and tools to manage customer interactions and data
?Adhering to company policies and procedures
?Maintaining a professional and courteous demeanor at all times
?Providing information about insurance products
?Processing insurance applications or claims
?Answering customer questions about insurance policies
?Handling inbound and outbound calls (depending on LOB)
?Answering customer inquiries and resolving issues related to sales, insurance, or general product/service information
?Providing accurate and timely information to customers
?Troubleshooting problems and guiding customers through solutions
?Maintaining records of customer interactions
?Escalating unresolved issues to the appropriate department

Location: Pune, Maharashtra
Qualifications: Graduate in any field

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person