Job Description

Job Title: Customer Success Associate

Department: Health, Motor & Life Insurance

Mode of Work: Work From Office

Account Type: Domestic

Location: Office No 1501, 1508.Nyati Enthral, Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South

Main Road, Kharadi, Pune, Maharashtra 411014.

Client Company: Transcom

:

We are hiring Customer Success Associates for our Health, Motor, and Life Insurance verticals. The

role involves reaching out to interested leads and advising them on suitable insurance products.

Candidates with strong communication skills and a customer-first approach are encouraged to apply.

Key Responsibilities:

Outbound calling to potential customers interested in insurance products Understanding customer needs and offering suitable Health, Motor, or Life insurance options Ensuring a high-quality customer experience through effective communication
Required Skills:

Excellent verbal communication in English & Hindi No MTI (Mother Tongue Influence) or RTI (Regional Tone Influence) Clear grammar and pronunciation (English) Sales acumen and a customer-focused attitude
Qualifications:

Graduate in any discipline Freshers and experienced candidates both welcome Insurance background preferred
Salary:

Freshers: Up to ?25,000 CTC in hand 21500. Experienced: Up to ?35,000 CTC (based on last drawn salary)
Shift Details:

6 days working with rotational shifts Females: Day shift (up to 8 PM) Males: Full rotational shift
Interview Process:

1. HR Round

2. Versant Level 6 (Certified)

3. Operations Round

4. Client Round

Job Types: Permanent, Contractual / Temporary

Pay: ?20,000.00 - ?25,000.00 per month

Schedule:

Rotational shift
Work Location: In person