Customer Success Associate Job in Spring Raise Service Ltd

Customer Success Associate

Year MH, IN, India

Spring Raise Service Ltd

13 Current Jobs Openings

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Job Description

Mentoring and guiding students throughout their MBA preparation journey.

Ensuring smooth and effective use of our learning portals, mocks and products.

Resolving technical queries quickly to keep students focused and confident.

Boosting engagement by improving student satisfaction and live class participation.

Acting as a trusted link between students and internal teams to ensure seamless communication.

Hosting feedback calls and mentorships session that makes student feel supported and heard.

Collecting success stories, reviews, and results to celebrate achievements and fuel ongoing improvements.

KRA:-

A strong academic background and experience in customer facing roles.

Clear, confident communication and a proactive , problem- solving mindset.

Familiarity with CRM or support tools and the ability to manage multiple student interactions.

A passion for mentorship and a genuine desire to help student succeed.

Females required for the role with atleast of 1 year of experience into customer support or related field.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?32,000.00 per month

Benefits:

Flexible schedule
Schedule:

Day shift Fixed shift
Work Location: In person

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Job Detail

Job Id

JD3861234
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

MH, IN, India
Education

Not mentioned
Experience

Year

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