Scott International is an established industrial firm based in Bangalore. We operate across manufacturing, production, procurement, and sales. Our work culture encourages responsibility, ground-level leadership, and coordination between on-site and off-site teams.
:
We are looking for a Customer Success Executive to engage with existing clients, guide them in their onboarding journey, and ensure continuous value from our services. This individual will be a key point of contact for customer satisfaction, app usage, and client education.
Key Responsibilities:
Attend to walk-in clients, present service features, and assist with conversions
Support client onboarding and ensure smooth transition into our service ecosystem.
Guide customers through app usage and internal process workflows.
Build strong, trust-based relationships with active clients.
Proactively address customer queries and track engagement.
Key Requirements:
2 to 3 years of experience in customer success or account management.
Excellent verbal and written communication.
Strong interpersonal skills and ability to teach/support clients.
Candidate Expectations:
Must be approachable, solution-oriented, and committed to customer retention.
Comfortable with SaaS platforms or service-based product environments.
Educational Qualification (Preferred): Bachelor's degree in Business, Marketing, or Customer Management
Job Types: Full-time, Permanent
Pay: ?350,000.00 - ?450,000.00 per year
Benefits:
Provident Fund
Schedule:
Day shift
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
B2B sales: 2 years (Required)
Language:
English, Hindi,Kannada (Required)
Willingness to travel:
25% (Preferred)
Work Location: In person
Expected Start Date: 01/08/2025
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