Customer Success Associate, Insurance

Year    MH, IN, India

Job Description

Location:

Kharadi, Pune

Work Mode:

On-site (Work from Office)

Department:

Insurance - Health, Motor & Life

Profile:

Customer Success Associate

Process Type:

Domestic

Overview



We are hiring Customer Success Associates for our domestic insurance process. The role involves outbound calls, understanding customer needs, and offering suitable Health, Motor, and Life insurance solutions. If you have strong communication skills and are comfortable in a target-driven environment, this is an excellent opportunity to build your career in the insurance sector.

Roles & Responsibilities



Conduct outbound calls to potential customers for insurance products. Identify customer needs and recommend appropriate insurance solutions (Health, Motor, Life). Clearly communicate product features, benefits, and pricing. Build rapport and ensure a smooth and positive customer experience. Achieve assigned sales and service targets. Maintain accurate CRM entries and follow up with customers as required. Stay updated on insurance products, policies, and regulatory guidelines.

Eligibility CriteriaEducation



Graduate in any discipline.

Experience



Freshers and experienced candidates can apply.

Experienced candidates:

6 months to 1 year of experience in insurance, sales, or customer service is mandatory.

Freshers:

Knowledge of any regional language (Tamil, Telugu, Kannada, Malayalam, Oriya, or Assamese) is preferred.

Fluent English is mandatory for all candidates.


Age



18 to 30 years.

Language Requirements



Excellent communication skills in

English and Hindi

(mandatory). Candidates proficient in

Tamil, Telugu, Kannada, or Malayalam

will be preferred. Neutral accent, strong grammar, and clear pronunciation required.

Compensation



Freshers:

?20,000 - ?25,000 CTC

Experienced:

Up to ₹30,000 CTC Note: No cab facility or travel allowance is provided.*

Shifts & Working Days



Male:

Rotational shifts (24x7)

Female:

Day shifts (up to 8 PM)

Working Days:

6 days per week

Interview Process



HR Round Versant Test (Level 6) Written Assessment Operations Round Client Interview
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4930096
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year