Job Description

Building and maintaining strong relationships with assigned customers Providing timely and effective support through various channels (e.g., email, phone, chat) Conducting regular check-ins and product usage reviews with customers Identifying upsell and cross-sell opportunities within the existing customer base Collaborating with internal teams to resolve customer issues and improve products/services Analyzing customer data and feedback to identify trends and opportunities for improvement Developing and delivering customer training sessions and resources Contributing to the development of customer success strategies and best practices
Job Types: Full-time, Permanent

Pay: ₹20,400.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Rotational shift
Education:

Bachelor's (Required)
Language:

Fluent English (Required)
Location:

Gurgaon, Haryana (Required)
Work Location: In person