Building and maintaining strong relationships with assigned customers
Providing timely and effective support through various channels (e.g., email, phone, chat)
Conducting regular check-ins and product usage reviews with customers
Identifying upsell and cross-sell opportunities within the existing customer base
Collaborating with internal teams to resolve customer issues and improve products/services
Analyzing customer data and feedback to identify trends and opportunities for improvement
Developing and delivering customer training sessions and resources
Contributing to the development of customer success strategies and best practices
Job Types: Full-time, Permanent
Pay: ₹20,400.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Rotational shift
Education:
Bachelor's (Required)
Language:
Fluent English (Required)
Location:
Gurgaon, Haryana (Required)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.