Job Description

Job Title:

Advisor / Customer Success Advisor

Process:

Inbound / Outbound (Voice Process)

Location:

Pune, Maharashtra

Industry:

Sales, Insurance, and Customer Support

Key Responsibilities:

Handle

inbound and outbound calls

as per business needs (Sales, Insurance, or Support) Provide accurate information on

insurance products, services

, and policies Assist customers in

processing applications, claims

, and resolving inquiries Maintain

professional and courteous

communication at all times Use company tools/software to log and manage

customer interactions

Troubleshoot issues

and guide customers through solutions Maintain records and escalate unresolved concerns to the appropriate team Ensure compliance with

company policies and procedures

What We Offer:

Salary: Freshers:

Up to ?25,000 CTC

Experienced Candidates:

Up to ?31,000 CTC

Location:

Pune, Maharashtra

Opportunity to grow

in Sales, Insurance, or Support domains

Requirements:

Education:

Graduation is

mandatory

Excellent

English communication

skills (both verbal and written) Strong

interpersonal and problem-solving

abilities Willingness to work in a

fast-paced

, target-driven environment
Send your resume to:

alka@infiniserveitsolutioninc.com

Contact No.

9430856675

Job Type: Full-time

Pay: ?25,000.00 - ?31,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Schedule:

Day shift Rotational shift
Ability to commute/relocate:

Hadapsar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you comfortable with Customer Support Role for Insurance Domain? Kindly confirm date and time for the interview?
Language:

English (Required)
Location:

Hadapsar, Pune, Maharashtra (Preferred)
Work Location: In person