Customer Solution Consultant

Year    Pune, Maharashtra, India

Job Description

Company Description
Company Introduction - T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector. For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability--empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe's foremost digital transformation partners, committed to shaping the future of enterprise technology.

Responsibilities:

  • Handle written queries from DT colleagues and external suppliers, tracking them in Salesforce
  • Perform administrative tasks including access management, sourcing and contract management support, and report preparation
  • Provide process services such as supplier communication and document management support
  • Manage incidents, including research in SAP and Salesforce, and clarify special queries along the PTP Value Stream
  • Conduct open-item clearing and management
  • Process incoming invoices from various sources
  • Participate in international projects and process improvement initiatives
  • Perform other ad-hoc activities as defined by superiors
Additional Information
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Job Detail

  • Job Id
    JD5145652
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year