Responsibilities for Outbound Customer Service Representative
Make outbound calls to assist customers, resolve inquiries, and promote products/services.
Communicate effectively in
English, Bengali, and Hindi
to ensure a seamless customer experience.
Address customer concerns, provide solutions, and escalate complex issues when needed.
Identify customer needs, generate leads, and follow up for conversions.
Work in day shift.
Monday to Friday (6 days).
Maintain accurate records of customer interactions and feedback.
Adhere to company policies, quality standards, and compliance regulations.
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?20,000.00 per month
Benefits:
Provident Fund
Language:
English (Required)
Hindi (Required)
Work Location: In person
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