Job Description

About the internship
Resume Folks USA is looking for a detail-oriented Customer Success Intern to assist with client interactions and ensure a positive experience from start to finish.
Selected intern\'s day-to-day responsibilities include:
1. Manage communication with clients via email and chat.
2. Assist with onboarding new clients, ensuring they understand our process and services.
3. Coordinate with resume writers to ensure timely delivery of services.
4. Track customer satisfaction and follow up for feedback.
5. Help resolve any issues or delays clients may experience.
Skills Required:
1. Excellent communication skills.
2. Enthusiastic and welcoming attitude.
3. Organized and able to manage multiple client interactions.
4. Problem-solving attitude.
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 22nd Oct\'24 and 26th Nov\'24
3. are available for duration of 6 months
4. have relevant skills and interests

• Women wanting to start/restart their career can also apply.

Perks
Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week
Number of openings
2
About Resume Folks
Resume Folks is a leading service provider of professional resume writing, job search assistance and interview coaching services for the USA job market.
Activity on Internshala
Hiring since October 2024
14 opportunities posted