Process : Banking Client - Hindi Voice (Outbound voice) Contact HR at 9903307473. Eligibility Criteria:

• Graduation mandatory
• 6 Days working
• Rotational week-off
• Rotational shifts (24/7) (No Cab provided)
• * Language- English and Hindi mandatory. (Vetti 5 & above)
• Salary \xe2\x80\x93 24K CTC (21K take home).
• Immediate Joiners preferred.

Location \xe2\x80\x93TP Chennai/ HRO \xe2\x80\x93 Guindy, Chennai. Positions Open : 25 : 1. Customer interaction: \xc2\xb7 Responding to customer inquiries via phone, email, and live chat in a timely and professional manner. \xc2\xb7 Providing accurate information regarding products, services, and policies. \xc2\xb7 Handling and resolving customer complaints or issues with empathy and efficiency. 2. Problem resolution: \xc2\xb7 Investigating and resolving customer problems and concerns promptly. \xc2\xb7 Escalating complex issues to the appropriate department or supervisor as needed. \xc2\xb7 Documenting customer interactions and solutions for future reference. 3. Product knowledge: \xc2\xb7 Staying informed about product features, specifications, and promotions. \xc2\xb7 Providing product recommendations based on customer needs and preferences. 4. Communication: \xc2\xb7 Collaborating with other team members and departments to share customer feedback and insights. \xc2\xb7 Communicating effectively with team members to ensure a seamless customer experience. 5. Customer feedback: \xc2\xb7 Gathering and analyzing customer feedback to identify trends and areas for improvement. \xc2\xb7 Collaborating with the management team to implement changes that enhance customer satisfaction. Benefits for Outstation Candidates: 1. One-way Travel (Flight for Northern states; Train/Bus for Southern States) 2. One week accommodation 3. Relocation Bonus (2 Months\' Basic Pay after 90 days from DOJ) 4. Retention Bonus (Eligible only if he/she has 24 days of attendance in a month). Aadhaar number is mandatory. Job Types: Full-time, Permanent Salary: \xe2\x82\xb921,000.00 - \xe2\x82\xb924,000.00 per month Benefits:

• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor\'s (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person Speak with the employer
+91 9903307473