Provide customer service to customers in a professional manner and ensure that they receive the best possible service
? Ensure that all calls are answered within an appropriate time frame, and that any problems or issues with your account are resolved as quickly as possible
? Follow up on outstanding issues and resolve them promptly
? Maintain a high level of knowledge about company products and services
? Provide feedback and suggestions regarding improvements to company processes and systems
? Attend meetings and other events as required
? Resolve complaints from customers and provide solutions to their queries
? Adhere to company policies and procedures
? Hire, train and motivate staff appropriately
? Align self with the business strategy and objectives
? Manage performance effectively.
Job Types: Full-time, Permanent
Pay: ₹10,183.60 - ₹25,264.90 per month
Benefits:
Health insurance
Work Location: In person
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