Job Description

Customer Service Specialist (CSS)

Customer Service

: Greet customers in a friendly and approachable manner.

Assist customers in finding products and answering questions about product features, pricing, and availability.

Provide product demonstrations, if applicable.

Handle customer complaints or issues professionally, escalating them to management if necessary.

Sales: Actively

promote store products and services to meet and exceed sales goals.

Cross-sell and upsell products to maximize sales opportunities.

Stay informed about current promotions and discounts to communicate with customers effectively.

Process sales transactions at the register, including handling cash, credit, and other forms of payment.

Merchandising & Inventory:

Assist in stocking shelves and organizing product displays.

Ensure that merchandise is displayed neatly and attractively.

Monitor inventory levels and notify management when items need to be reordered.

Assist in periodic inventory counts as needed.

Store Maintenance: Keep

the store clean, tidy, and well-organized.

Ensure aisles and displays are free from clutter and hazards.

Report any store maintenance or safety concerns to management.

Teamwork: Collaborate

with team members and management to create a positive work environment.

Participate in staff meetings and training sessions as required.

Other Duties: Perform

other tasks as assigned by management to support store operations.

Date

: 24th and 31st July 2025

Venue

: Croma - Karkhana (Unit No 3/7/222, & 3/7/223 Kakaguda, Vikrampuri Colony, Karkhana, Telangana 500009)

Time: 12 to 4 PM

Job Types: Full-time, Permanent

Pay: Up to ?18,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift Rotational shift
Supplemental Pay:

Quarterly bonus
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person