Customer Service Specialist

Year    Gurgaon, Haryana, India

Job Description

:
Overview
is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more
Our powerful, culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
Key responsibilities include the following:

  • Ensure that all orders result in accurate and clear invoices, with proper invoice and revenue recognition in compliance with ACS606 and SAB101 guidelines.
  • The person will be responsible for subscription contract amendment in Oracle cloud, proceed credit rebill, handle manual invoices, milestone billing, custom billing etc
  • Accountable for invoice accounting and processing receipts
  • Work closely with the Credit and Collections department to resolve invoice disputes and support any customer communication related to them.
  • Build and maintain strong communication channels with the Global Software and Services team, Account Managers, management, business partners, and cross-functional teams to address invoice-related issues.
  • Participate in cross functions projects and initiate new idea/projects for process improvements
  • Coordinate with finance stake holders to complete internal and external audit
  • Able to solves/help the team to solve complex billing issues which might impact payment, including local tax, LC, invoice, customs clearance, foreign exchange, etc.
  • Responsible for performing receipt accounting.
Qualifications
***Keysight is an Equal Opportunity Employer.***

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Job Detail

  • Job Id
    JD3816769
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year