Job Description

Job Title: Customer Service / Sales Executive
Location: Jaipur (Work from Office)
Company: Teleperformance
Employment Type: Full-Time

About the Role

Teleperformance, a global leader in customer experience management, is hiring experienced Customer Service and Sales Executives for its Jaipur office. The role involves assisting customers, resolving queries, and driving sales while maintaining a high level of professionalism.

Key Responsibilities

- Handle inbound and outbound calls, chats, and emails with customers.
- Understand customer needs and provide accurate, effective solutions.
- Promote sales through upselling and cross-selling techniques.
- Achieve performance goals related to customer satisfaction, quality, and productivity.
- Maintain a positive and professional attitude in all customer interactions.

Eligibility Criteria

- Minimum 1 year of experience in Customer Service or Sales (International BPO preferred).
- Excellent English communication skills (verbal and written).
- Graduation is mandatory.
- Willingness to work in rotational shifts and rotational week-offs.
- Immediate joiners preferred.

Salary Details

- 1 Year Customer Service / Sales Experience: ?33,500 + ?1,500 PLI (Total ?35,000 per month)
- 1 Year Core Sales Experience: ?39,500 + ?1,500 PLI (Total ?41,000 per month)

Performance Linked Incentives (PLI) are based on attendance, quality, sales conversion, and customer satisfaction.

Why Join Teleperformance

- Work with a global leader in the BPO industry
- Competitive pay with attractive incentives
- Career growth and skill development opportunities

Apply today to start your journey with Teleperformance in Jaipur and grow your career in customer service and sales.

Interested candidates can share their resumes at

hryogita.pandey@proton.me or 8817078377( Yogita)

Job Types: Full-time, Permanent

Pay: ?33,000.00 - ?41,000.00 per month

Benefits:

Provident Fund
Work Location: In person