Customer Service Representative - Initial call with Customer- Explain to customers about the company, courses, etc.- Account creation with all details- Support Scheduling 1st call with Students- Feedback call with customers post Demo Class- Feedback loop to Teaching Operations- Payment Process & follow up- Teacher-student mapping support- Monitor Student Feedback & take corrective action- Lead Experience Feedback meeting with other functions- Support Background Check process for Teachers- Any other task that the organization may require (ref:updazz.com)
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