- A Customer Service Representative is responsible for providing assistance, information, and support to customers regarding products or services. - Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.- 7 Best Qualities of Good Customer ServicePatience- Patience in customer service is much more than a virtue; it's the foundation for building trust and managing customer relationships effectively. - Attentiveness- Communication Skills- Knowledge of the Product- Adaptability and Flexibility. - Empathy and Understanding. (ref:updazz.com)
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