Job Description

Job Title: Customer Support Executive - International Voice

Location: Kolkata (Work from Office)

Shifts: Evening/Night (Rotational)

Working Days: 5-6 days/week

Cab: Provided (Pickup & Drop)

Role Overview:

We are hiring experienced candidates for international voice and chat support. You'll handle customer queries, provide resolutions, and ensure a high-quality support experience.

Requirements:

Education: Graduation (any stream)

Experience: Minimum 1 year in BPO/Customer Support (International Voice Process)

Communication: Excellent spoken and written English

Compensation:

Performance Bonus: Up to ₹2,000/month

Travel Allowance: ₹1,400/month

Cab Facility: Available for night shifts

Interview Process:

HR Screening (Voice, Grammar, Accent)

Functional Round (Mock Call/Chat)

AMCAT (Min. Score:62/69)

Final Operations Round

Js: 1 year (Required)

Language:ob Type: Full-time

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Provident Fund
Education:

Higher Secondary(12th Pass) (Required)
Experience:

International voice process: 1 year (Required)
Location:

Kolkata, West Bengal (Required)
Work Location: In person