Job Description

Position

: Customer Service Associate (Electrical Vehicle Company)

Location

: Kolkata

Job Type

: Full-time

Pay

: Rs. 8,000 - Rs. 15,000 per month

About Us

We are a leading battery manufacturing company, committed to delivering high-quality products and excellent customer service. We are looking for a Customer Service Associate to join our Kolkata office and be the first point of contact for our customers.

Key Responsibilities:

Receive and manage all inquiry calls efficiently.

Keep proper follow-ups using CRM software.

Coordinate with the service and marketing teams.

Handle inbound inquiries, provide product/service information, and resolve customer queries.

Schedule follow-ups and maintain regular communication with leads.

Maintain call logs, CRM entries, and daily reporting to the manager.

Requirements:

Strong communication and interpersonal skills.

Ability to handle calls professionally and build good customer relationships.

Comfortable using CRM tools for follow-ups and reporting.

Self-motivated, target-driven, and proactive in approach.

Prior experience in customer service/tele-calling will be an added advantage.

Perks & Benefits:

Fixed salary with incentives for performance.

Opportunity to work with a growing and dynamic company.

Learning and career growth opportunities.

Connect with HR over call or WhatsApp: +91 6290232392

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

Flexible schedule Paid time off Work from home
Language:

English (Preferred) Hindi (Preferred) Bengali (Required)
Work Location: In person

Speak with the employer

+91 8100009559