Job Description

The Voice Process Executive will handle inbound and outbound calls for UK/US-based customers, providing support, resolving queries, and ensuring high customer satisfaction. This role demands excellent communication skills, a neutral accent, and the ability to work in a fast-paced, target-driven environment.

Handle inbound/outbound calls professionally and empathetically Resolve customer queries related to products, services, billing, or technical issues Provide accurate information and ensure first-call resolution whenever possible
Problem Solving & Escalation

Identify customer needs and offer appropriate solutions Escalate unresolved issues to higher-level support or supervisors Follow up with customers to ensure issue resolution and satisfaction
Interested kindly share CV : 9892874686

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Provident Fund
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person