Job Description

We are hiring

Customer Service Executives

for a corporate customer support process. The role involves handling customer queries, providing accurate information, and ensuring a high level of customer satisfaction through professional communication.

Key Responsibilities

Handle inbound customer queries via calls / chat / email Resolve customer concerns efficiently and within defined TAT Maintain proper call quality and compliance standards Accurately update customer information in the system Escalate unresolved issues to the concerned department Ensure a positive customer experience at all times
Eligibility Criteria

Excellent communication skills in English (mandatory) Graduation preferred (HSC can be considered with relevant experience) Fresher / Experienced candidates welcome
Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you ready to join immediately if selected ?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Required)
Shift availability:

Day Shift (Required)
Willingness to travel:

100% (Required)
Work Location: In person