Customer Service Representative

Year    UP, IN, India

Job Description

Key Responsibilities (KRAs):



Handle

incoming and outgoing calls

professionally and courteously. Respond to

customer queries

related to order status, service estimates, and general service questions. Provide

accurate information

about treatments, pricing, and timelines.

Follow up with leads

from Instagram, WhatsApp, and other channels to

convert inquiries into confirmed orders

. Coordinate with the

operations team

to ensure seamless customer updates and support. Maintain

customer records and call logs

for follow-ups and performance tracking. Deliver excellent

customer experience

to build trust and repeat business.

Required Skills & Qualifications:



Excellent communication skills

in English and Hindi (verbal and written).

Polite and confident phone etiquette.

Prior experience in

customer service, telesales, or call center roles

is preferred. Ability to

multi-task and manage time efficiently

in a fast-paced environment. Familiarity with CRM tools like is a

plus

, but not mandatory (training will be provided).

Salary & Benefits:



Competitive salary based on experience Incentives for successful lead conversions On-the-job training and growth opportunities Friendly, professional work environment
Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Language:

English (Required) Hindi (Preferred)
Work Location: In person

Speak with the employer


+91 9990108999

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Job Detail

  • Job Id
    JD4070032
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year