Customer Service Representative

Year    UP, IN, India

Job Description

We are looking for a proactive and customer-oriented Sales Representative to handle sales via WhatsApp andphone calls. The role involves understanding customer requirements, sending relevant product images, providingprice details, and converting inquiries into sales.

Key Responsibilities:

? Call potential and existing customers to understand their requirements.

? Send product images via WhatsApp based on customer needs, price range, and preferences.

? Explain fabric details, pricing, and offer guidance on trending collections.

? Maintain follow-ups with interested customers to ensure sales closure.

? Build strong relationships with clients for repeat business.

? Update and maintain customer databases for reference and follow-up.

? Coordinate with the inventory team to ensure product availability.

? Provide after-sales support and handle queries related to orders.Requirements:

? Experience in sales (especially in WhatsApp-based selling or calling).

? Good communication skills in Hindi & English (Hinglish preferred).

? Ability to handle multiple WhatsApp conversations and calls efficiently.

? Strong negotiation and customer service skills.

? Basic knowledge of textiles and women's ethnic wear is a plus.

? Familiarity with WhatsApp Business and CRM tools is an advantage.

Pranav Creations is a leading B2B distributor of premium women's ethnic wear, supplying top brands like Odhni, Inaya, Libas, andmore across PAN India. Known for our curated collections, we ensure high-demand designs that drive sales for retailers andwholesalers. With a strong presence in Chandni Chowk, we specialize in quality, trendy, and competitively priced apparel, making us atrusted partner in the ethnic fashion industry

Contact - 9625 939 810 (Mansi)

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Food provided Leave encashment Provident Fund
Schedule:

Day shift
Supplemental Pay:

Overtime pay Performance bonus Yearly bonus
Ability to commute/relocate:

Noida Sector 34, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Do you have experience of selling women ethnic wear? What is your current / last salary?
Work Location: In person

Speak with the employer


+91 9625939810

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Job Detail

  • Job Id
    JD3787363
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year