Job Description

About the role:

We are seeking a dedicated and skilled

Customer Support Executive

to manage

email and voice-based support

for our

UK clients

. This role involves handling customer queries, processing orders, extracting details from various platforms, and ensuring prompt and high-quality resolution.

Key Responsibilities:

Handle inbound calls and respond to customer emails professionally. Resolve queries related to orders, services, and technical processes. Extract and compile information from various systems to assist customers. Process customer orders accurately and promptly. Maintain detailed and organized records in CRM/ticketing platforms. Collaborate with internal teams to resolve escalations or special requests. Deliver excellent after-sales support and contribute to customer satisfaction goals.

Required Skills & Experience:

1-6 years

of experience in international voice and/or email support (B2B/B2C) Strong command of

spoken and written English

. Proficient in handling

customer communication

, ticketing, and CRM tools. Excellent

problem-solving

and multitasking abilities. Ability to

work independently

and meet daily targets and deadlines. Quick learner with a customer-first approach and attention to detail.

Why Join Us?

Work in a professional, supportive environment with international exposure. Opportunity to develop skills in customer success, CRM, and global service handling. Career growth opportunities for top performers.

Apply today and become part of a growing team that values professionalism, integrity, and results.

Job Type: Full-time

Pay: ?10,000.00 - ?35,000.00 per month

Schedule:

UK shift
Language:

English (Preferred)
Work Location: In person