Job Description

We are seeking a motivated and customer-focused

Call Centre Executive

to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer queries, providing product/service information, and ensuring a positive customer experience with every interaction.

Key Responsibilities:

Answer incoming calls and respond to customer queries in a professional manner. Book appointments and coordinate with customer till they reach hospital. Meet or exceed daily/weekly/monthly performance targets Ensure customer satisfaction and provide professional customer support at all times. Coordinate on documentation. Collaborate with team members to meet department goals.

Job Requirements:

Any graduate or MBA is an added advantage. 0-4 years of prior experience in customer support (Voice & Non-voice process) or B2C Sales. Fresher's considered, but minimum graduation required. Excellent communication skills. Experience in a target-based profile. Hustle and get things done attitude. Openness to work in a dynamic, moving heads-up environment.

Languages:

Telugu, English, Hindi/Marathi/Kannada

Job Types: Full-time, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule Health insurance Paid sick time Provident Fund
Work Location: In person