A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
Customer service representatives typically do the following:
Listen to customers' questions and concerns and provide answers or responses.
Provide information about products and services.
Take orders, calculate charges, and process billing or payments.
Review customer accounts and make changes, if necessary.
Delivering information about a company's products and services. ...
Answering queries and concerns about a company's products or services. ...
Processing orders and transactions. ...
Resolving issues and handling customer complaints. ...
Collecting customer feedback. ...
Tracking customer service metrics.
Tamil candidates only
Job Types: Full-time, Permanent
Pay: ₹9,376.40 - ₹32,719.15 per month
Benefits:
Food provided
Work Location: In person
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