Note: 6-day working with 1 rotational weekly off. Immediate joiners preferred.
Skills required
Outbound
Inbound
Calling
Good communication skills in English & Tamil
Specific Responsibilities:-
Handle Inbound and Outbound calling for Member service.
Identify and assess Members' needs to achieve satisfaction.
Build sustainable relationships and trust with member accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right
methods/tools.
Handle member complaints, provide appropriate solutions and alternatives within
the time limits.
Conduct follow-ups to ensure complete resolution of issues.
Keep records of Member interactions and process customer accounts.
Job Type: Full-time
Pay: ₹22,000.00 - ₹32,500.00 per month
Benefits:
Provident Fund
Work Location: In person
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