Customer Service Representative

Year    TN, IN, India

Job Description

Job Title : Customer Care Executive



Job Type : Full Time



Location : Thoraipakkam, Chennai (WFO)



Shift : Day Shift



Note: 6-day working with 1 rotational weekly off. Immediate joiners preferred.



Skills required



Outbound

Inbound

Calling

Good communication skills in English & Tamil


Specific Responsibilities:-



Handle Inbound and Outbound calling for Member service. Identify and assess Members' needs to achieve satisfaction. Build sustainable relationships and trust with member accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right
methods/tools.

Handle member complaints, provide appropriate solutions and alternatives within
the time limits.

Conduct follow-ups to ensure complete resolution of issues. Keep records of Member interactions and process customer accounts.
Job Type: Full-time

Pay: ₹22,000.00 - ₹32,500.00 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4251832
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year