Job Description

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility o Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients o Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough o Meet call handling quotas and individual and team sales targets o Gather and analyse client data to identify possible products or services to recommend to management o Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution o Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary o Follow communication protocols, rules, and policies
Job Types: Full-time, Fresher

Pay: ₹9,362.14 - ₹25,415.86 per month

Benefits:

Health insurance Provident Fund
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person