Customer Service Representative

Year    Salt Lake City, WB, IN, India

Job Description

SHIFT TIMINGS:

10:00 AM - 7:30 PM

MODE:

Walk-in Interview


CONTACT PERSON:

HR Francis, 7980592819

VENUE:


3rd, 6th, 10th, 11th, 13th Floor,
SALT LAKE, Godrej Genesis, Sector V,
Bidhannagar, Kolkata, West Bengal 700091

1. Customer Support Executive



Job Summary:


Handle customer queries and provide excellent service to ensure satisfaction.

Key Responsibilities:



Respond to customer queries via calls, emails, or chat. Resolve complaints efficiently and escalate complex issues. Maintain records of interactions. Support in improving service processes.

Skills & Qualifications:



Excellent communication and interpersonal skills. Problem-solving mindset. Basic computer knowledge (MS Office, CRM). Prior customer support experience is a plus.

2. Telecaller



Job Summary:


Make outbound calls to potential clients, provide information about products/services, and generate leads.

Key Responsibilities:



Make calls as per lead lists and update call records. Explain products/services and answer queries. Generate leads and pass them to sales. Achieve daily/weekly call targets.

Skills & Qualifications:



Clear and confident communication. Target-oriented and persuasive. Basic computer skills. Experience preferred but not mandatory.

3. Junior Advocate



Job Summary:


Assist senior lawyers in legal research, drafting documents, and court preparation.

Key Responsibilities:



Draft legal notices, pleadings, and documents. Conduct research on laws and precedents. Assist in preparing cases for court. Maintain case files and coordinate with clients.

Skills & Qualifications:



Law degree (LLB) from a recognized institution. Knowledge of legal procedures and documentation. Strong research and analytical skills. Excellent written and verbal communication.

4. Office Assistant



Job Summary:


Support day-to-day office operations to ensure smooth functioning.

Key Responsibilities:



Manage calls, emails, and office correspondence. Maintain files, records, and office supplies. Assist in scheduling meetings and appointments. Support staff in administrative tasks. Ensure office organization and cleanliness.

Skills & Qualifications:



Good organizational and multitasking skills. Basic computer skills (MS Office, email). Friendly and professional attitude. Prior office experience is a plus.

Walk-in Interview Details:



Date:

[Insert Date]

Time:

10:00 AM - 7:30 PM

Venue:

3rd, 6th, 10th, 11th, 13th Floor, SALT LAKE, Godrej Genesis, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Contact Person:

HR Francis, 7980592819
Job Types: Full-time, Permanent, Fresher

Pay: ₹10,552.06 - ₹15,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5064235
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Salt Lake City, WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year