Customer Service Representative

Year    RJ, IN, India

Job Description

We are looking for an enthusiastic and result-oriented

Telecaller

to handle inbound and outbound calls for our education academy. The role involves counseling students, promoting courses, and ensuring excellent student engagement and follow-ups.

Key Responsibilities:



Make outbound calls to prospective students and parents to explain courses and admission processes Handle inbound inquiries via calls, WhatsApp, and other channels Provide accurate information about courses, fees, batches, and exam preparation Follow up with leads and convert inquiries into enrollment. Resolve basic queries and ensure high student satisfaction Coordinate with academic and admission teams

Skills & Requirements:



Good communication skills in English, Hindi, and/or regional language Confident, polite, and persuasive personality Basic computer knowledge Ability to handle pressure and targets Prior experience in education, sales, or telecalling is an advantage
Job Types: Full-time, Fresher

Pay: ?14,000.00 - ?16,000.00 per month

Benefits:

Flexible schedule Paid time off
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4952944
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year